Problem with external subtitle

Feb 1, 2013 at 11:03 AM
I need help: I'm converting my files to other formats to MP4, but when I have to insert an external subtitle does not work. The subtitles do not appear in the converted file. This only happens with external subtitles. When I choose subtitles form souce have no problem. My step by step: choose the SRT file on my computer, choose the language, in this case, Portuguese and press OK. What am I doing wrong? Thank you.
Coordinator
Feb 1, 2013 at 2:41 PM
Appears to be working for me. You can't burn SRT subtitles in so your player has to support them and you need to pick them in your player. Do you see the subtitles getting added in the log?