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Preview Window Offscreen

description

GUI Problem
After changing resolution from a large screen size to a smaller screen size where the preview window was open and closed in an area not visible after a screen resolution change, the preview window is not visible nor accessible or be moved back since it can't be seen by the user.

Things that will cause this problem
Using remote desktop on system with smaller screen size than system with a larger resolution.
A multiple monitor system going from spanned monitors to extended.
Repositioning error where window opens off screen for no rhyme or reason less common but happens occasionally.

Things I have tried to fix it
I've tried closing and reopening the preview window, but it still opens off screen.
I've attempted to get the window back by right clicking VidCoder on the taskbar and selecting move using arrow keys and than mouse. to reposition window This only moves vidcoder and not the preview window.
I've tried using Process Explorer and Task Manager

Only thing that works so far to get it back is going back to the resolution the window was lost at in my case 5040X1050.

What I think can be done to fix this
Change preview window into a window that is seen by the taskbar

comments

RandomEngy wrote Jan 19, 2014 at 5:03 AM

What version are you using?

Thomaseo1 wrote Jan 19, 2014 at 5:08 AM

I'm using version 1.4.25.0 (x64) on Windiws 7

RandomEngy wrote Jan 19, 2014 at 5:51 PM

In the Beta I have added code to rescue these off-screen windows. Try that version and see if it brings the window back.

Thomaseo1 wrote Jan 21, 2014 at 5:23 AM

Thanks for the update,
I tested Version 1.5.15.0 Beta (x64) and found partial success. I was able to hide the preview window off screen after I intentionally re-sized my screen making it irretrievable. By restarting VidCoder I was able to get the window back. In the process I found another related problem, there is not a way to close the window without having the window present while keeping VidCoder open. I tried closing it through the menu Windows -> Previews and pressing down the keys Ctrl+P. Both routes left the window open on and off screen. Being able to properly close the window and than reopening it without closing VidCoder should allow user to retrieve the Preview Window with the update you have already added.

RandomEngy wrote Jan 21, 2014 at 6:52 AM

I'm not sure what you're asking. The window is visible when you restart VidCoder, right? What are you trying to do?

Thomaseo1 wrote Jan 21, 2014 at 7:25 AM

I'm trying to simply close the window without clicking the little Red X in top corner of window by either pressing Ctrl+P or by using the menu route Main toolbar Windows -> Previews clicking to turn on/off.

Yes, when I restart VidCoder the Preview window is visible.

RandomEngy wrote Jan 21, 2014 at 3:41 PM

Yeah that shortcut only opens the window. I think I'm okay with having to restart VidCoder to rescue any hidden windows.

awgiedawgie wrote Jun 7, 2015 at 12:39 PM

Yes, I know this thread is over a year old. But I hope that even if my advice doesn't help you, it may help someone else.

When you initially open the preview window, it becomes the active window. Instead of trying to click on anything else to fix the issue, which would automatically take the focus off the preview window, use keyboard shortcuts to retrieve the window.

Press Alt+Spacebar to open the window control menu, and press M to select Move from the menu (you likely will not actually see these actions as you do this, since the menu is associated with the active window, and is anchored to the window off screen). Then use an arrow key to move the window back into the visible area. You can hold the arrow key down, rather than pressing it repeatedly. Depending on how far off the screen the window is positioned, it may take some time for the window to make it back into view.

Of course, it is imperative that you know off which side of your screen the preview window lies, so you know which arrow key to press to move it back into view. When changing from a large screen resolution to a smaller one, this is pretty straightforward. However, it becomes more complicated when you change from a multiple monitor setup to a single one, since you can orient a secondary monitor on either the left or the right. You have to know on which side the system "thinks" the other monitor was positioned. In the multiple monitor scenario, it may be easier to simply re-attach a second monitor, if available (I keep a spare monitor handy for just this purpose).