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VidCoderWorker has stopped working

description

I am using VidCoder with AnyDVD.
Process fails within about 6 seconds.

Problem signature:
Problem Event Name: APPCRASH
Application Name: VidCoderWorker.exe
Application Version: 1.5.31.0
Application Timestamp: 54a62b99
Fault Module Name: hb.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 54728d52
Exception Code: c0000005
Exception Offset: 000000000001cfdb
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: c5d3
Additional Information 2: c5d310880537918cf272ddc1c3e50395
Additional Information 3: 876d
Additional Information 4: 876da1b6ff7093f0ed259edf90af5930

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=280262

If the online privacy statement is not available, please read our privacy statement offline:
C:\WINDOWS\system32\en-US\erofflps.txt

comments

RandomEngy wrote Feb 2, 2015 at 6:34 PM

Do you see any helpful error messages in the logs? Does HandBrake crash with the same settings?

LT33 wrote Feb 2, 2015 at 6:47 PM

I uninstalled handbrake thinking it may have had something to do with it.
Where can I find the logs?

LT33 wrote Feb 2, 2015 at 6:49 PM

Here is the most recent log:

VidCoder 1.5.31.0 (x64)

Starting scan: E:\

[12:41:05] hb_init: starting libhb thread
[12:41:05] CPU: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
[12:41:05] - Intel microarchitecture Haswell
[12:41:05] - logical processor count: 4
[12:41:05] OpenCL device #1: NVIDIA Corporation GeForce GTX 650
[12:41:05] - OpenCL version: 1.1 CUDA
[12:41:05] - driver version: 340.52
[12:41:05] - device type: GPU
[12:41:05] - supported: no
[12:41:05] Intel Quick Sync Video support: no
[12:41:05] hb_scan: path=E:\, title_index=0
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening E:\/BDMV/index.bdmv
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening E:\/BDMV/BACKUP/index.bdmv
libbluray/bluray.c:2182: nav_get_title_list(E:) failed
[12:41:05] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open E:\ for reading
libdvdread: Device E:\ inaccessible, CSS authentication not available.
libdvdnav: DVD disk reports itself with Region mask 0x00fe0000. Regions: 1
libdvdread: Encrypted DVD support unavailable.
libdvdread: Can't open E:\ for reading
libdvdread: Device E:\ inaccessible, CSS authentication not available.
[12:41:05] scan: DVD has 46 title(s)
[12:41:05] scan: scanning title 1
[12:41:05] scan: opening IFO for VTS 1
[12:41:05] scan: duration is 00:07:00 (420467 ms)
[12:41:05] pgc_id: 1, pgn: 1: pgc: 000000001BFA02E0
[12:41:05] scan: vts=1, ttn=1, cells=0->1, blocks=0->131156, 131157 blocks
[12:41:05] scan: title 1 has 1 chapters
[12:41:05] scan: chap 1 c=0->1, b=0->131156 (131157), 420467 ms
[12:41:05] scan: aspect = 1.33333
[12:41:05] scan: scanning title 2
[12:41:05] scan: opening IFO for VTS 2
[12:41:05] scan: duration is 01:27:44 (5264734 ms)
[12:41:05] pgc_id: 1, pgn: 1: pgc: 000000001BFA0520
[12:41:05] scan: vts=2, ttn=1, cells=0->15, blocks=132->1945873, 1945742 blocks
[12:41:05] scan: checking audio 1
[12:41:05] scan: id=0x80bd, lang=English (AC3), 3cc=eng ext=0
[12:41:05] scan: checking audio 2
[12:41:05] scan: id=0x81bd, lang=English (AC3), 3cc=eng ext=0
[12:41:05] scan: checking audio 3
[12:41:05] scan: id=0x82bd, lang=Francais (AC3), 3cc=fra ext=0
[12:41:05] scan: checking audio 4
[12:41:05] scan: id=0x83bd, lang=Espanol (AC3), 3cc=spa ext=0
[12:41:05] scan: checking subtitle 1
[12:41:05] scan: id=0x20bd, lang=English (Closed Caption), 3cc=eng ext=5
[12:41:05] scan: checking subtitle 2
[12:41:05] scan: id=0x21bd, lang=English, 3cc=eng ext=1
[12:41:05] scan: checking subtitle 3
[12:41:05] scan: id=0x22bd, lang=Francais, 3cc=fra ext=1
[12:41:05] scan: checking subtitle 4
[12:41:05] scan: id=0x23bd, lang=Espanol, 3cc=spa ext=1
[12:41:05] scan: title 2 has 16 chapters
[12:41:05] scan: chap 1 c=0->0, b=132->129028 (128897), 366333 ms
[12:41:05] scan: chap 2 c=1->1, b=129029->222042 (93014), 272000 ms
[12:41:05] scan: chap 3 c=2->2, b=222043->355542 (133500), 347834 ms
[12:41:05] scan: chap 4 c=3->3, b=355543->594917 (239375), 589000 ms
[12:41:05] scan: chap 5 c=4->4, b=594918->735120 (140203), 397000 ms
[12:41:05] scan: chap 6 c=5->5, b=735121->949393 (214273), 590700 ms
[12:41:05] scan: chap 7 c=6->6, b=949394->1027672 (78279), 205667 ms
[12:41:05] scan: chap 8 c=7->7, b=1027673->1108971 (81299), 208467 ms
[12:41:05] scan: chap 9 c=8->8, b=1108972->1251587 (142616), 366834 ms
[12:41:05] scan: chap 10 c=9->9, b=1251588->1313645 (62058), 110000 ms
[12:41:05] scan: chap 11 c=10->10, b=1313646->1424455 (110810), 312033 ms
[12:41:05] scan: chap 12 c=11->11, b=1424456->1551256 (126801), 304800 ms
[12:41:05] scan: chap 13 c=12->12, b=1551257->1621856 (70600), 199500 ms
[12:41:05] scan: chap 14 c=13->13, b=1621857->1719432 (97576), 274667 ms
[12:41:05] scan: chap 15 c=14->14, b=1719433->1822267 (102835), 284333 ms
[12:41:05] scan: chap 16 c=15->15, b=1822268->1945873 (123606), 435567 ms
[12:41:05] scan: aspect = 1.77778
[12:41:05] scan: scanning title 3
[12:41:05] scan: opening IFO for VTS 2
[12:41:05] scan: duration is 00:00:00 (467 ms)
[12:41:05] scan: ignoring title (too short)
[12:41:05] scan: scanning title 4
[12:41:05] scan: opening IFO for VTS 3
[12:41:05] scan: duration is 00:00:14 (14867 ms)
[12:41:05] pgc_id: 1, pgn: 1: pgc: 000000001BFA02E0
[12:41:05] scan: vts=3, ttn=1, cells=0->1, blocks=0->4213, 4214 blocks
[12:41:05] scan: checking audio 1
[12:41:05] scan: id=0x80bd, lang=Unknown (AC3), 3cc=und ext=0
[12:41:05] scan: title 4 has 2 chapters
[12:41:05] scan: chap 1 c=0->0, b=0->4081 (4082), 14400 ms
[12:41:05] scan: chap 2 c=1->1, b=4082->4213 (132), 467 ms
[12:41:05] scan: aspect = 1.77778
[12:41:05] scan: scanning title 5
[12:41:05] scan: opening IFO for VTS 4
[12:41:05] scan: duration is 00:00:46 (46734 ms)
[12:41:05] pgc_id: 1, pgn: 1: pgc: 000000001BFA0BE0
[12:41:05] scan: vts=4, ttn=1, cells=0->1, blocks=132->131, 13302 blocks
[12:41:05] scan: checking audio 1
[12:41:05] scan: id=0x80bd, lang=Espanol (AC3), 3cc=spa ext=0
[12:41:05] scan: title 5 has 2 chapters
[12:41:05] scan: chap 1 c=0->0, b=132->13301 (13170), 46266 ms
[12:41:05] scan: chap 2 c=1->1, b=0->131 (132), 467 ms
[12:41:05] scan: aspect = 1.33333
[12:41:05] scan: scanning title 6
[12:41:05] scan: opening IFO for VTS 5
[12:41:05] scan: duration is 00:00:10 (10000 ms)
[12:41:05] pgc_id: 1, pgn: 1: pgc: 000000001BFA0BE0
[12:41:05] scan: vts=5, ttn=1, cells=0->0, blocks=0->2193, 2194 blocks
[12:41:05] scan: title 6 has 1 chapters
[12:41:05] scan: chap 1 c=0->0, b=0->2193 (2194), 10000 ms
[12:41:05] scan: aspect = 1.77778
[12:41:05] scan: scanning title 7
[12:41:05] scan: opening IFO for VTS 6
[12:41:05] scan: duration is 00:00:00 (467 ms)
[12:41:05] scan: ignoring title (too short)
[12:41:05] scan: scanning title 8
[12:41:05] scan: opening IFO for VTS 6
[12:41:05] scan: duration is 00:00:05 (5467 ms)
[12:41:05] scan: ignoring title (too short)
[12:41:05] scan: scanning title 9
[12:41:05] scan: opening IFO for VTS 7
[12:41:05] scan: duration is 00:00:18 (18633 ms)
[12:41:05] pgc_id: 1, pgn: 1: pgc: 000000001BFA02E0
[12:41:05] scan: vts=7, ttn=1, cells=0->0, blocks=0->4848, 4849 blocks
[12:41:05] scan: checking audio 1
[12:41:05] scan: id=0x80bd, lang=Unknown (AC3), 3cc=und ext=0
[12:41:05] scan: title 9 has 1 chapters
[12:41:05] scan: chap 1 c=0->0, b=0->4848 (4849), 18633 ms
[12:41:05] scan: aspect = 1.77778
[12:41:05] scan: scanning title 10
[12:41:05] scan: opening IFO for VTS 7
[12:41:05] scan: duration is 00:00:08 (8467 ms)
[12:41:05] scan: ignoring title (too short)
[12:41:05] scan: scanning title 11
[12:41:05] scan: opening IFO for VTS 7
[12:41:05] scan: duration is 00:00:00 (467 ms)
[12:41:05] scan: ignoring title (too short)
[12:41:05] scan: scanning title 12
[12:41:05] scan: opening IFO for VTS 7
[12:41:05] scan: duration is 00:00:47 (47967 ms)
[12:41:05] pgc_id: 15, pgn: 1: pgc: 000000001BFABE50
[12:41:05] scan: vts=7, ttn=4, cells=0->0, blocks=22063->7826, 6857 blocks
[12:41:05] scan: checking audio 1
[12:41:05] scan: id=0x80bd, lang=Unknown (AC3), 3cc=und ext=0
[12:41:05] scan: title 12 has 5 chapters
[12:41:05] scan: chap 1 c=0->0, b=22063->23875 (1813), 12000 ms
[12:41:05] scan: chap 2 c=1->1, b=23876->25439 (1564), 11500 ms
[12:41:05] scan: chap 3 c=2->2, b=25440->27174 (1735), 12000 ms
[12:41:05] scan: chap 4 c=3->3, b=27175->28787 (1613), 12000 ms
[12:41:05] scan: chap 5 c=0->0, b=7695->7826 (132), 467 ms
[12:41:05] scan: aspect = 1.77778
[12:41:05] scan: scanning title 13
[12:41:05] scan: opening IFO for VTS 7
[12:41:05] scan: duration is 00:00:10 (10467 ms)
[12:41:05] pgc_id: 29, pgn: 1: pgc: 000000001BFAC090
[12:41:05] scan: vts=7, ttn=5, cells=0->0, blocks=30515->7826, 250 blocks
[12:41:05] scan: checking audio 1
[12:41:05] scan: id=0x80bd, lang=Unknown (AC3), 3cc=und ext=0
[12:41:05] scan: title 13 has 3 chapters
[12:41:05] scan: chap 1 c=0->0, b=30515->30571 (57), 5000 ms
[12:41:05] scan: chap 2 c=1->1, b=30860->30920 (61), 5000 ms
[12:41:05] scan: chap 3 c=0->0, b=7695->7826 (132), 467 ms
[12:41:05] scan: aspect = 1.77778
[12:41:05] scan: scanning title 14
[12:41:05] scan: opening IFO for VTS 8
[12:41:05] scan: duration is 00:00:10 (10467 ms)
[12:41:05] pgc_id: 1, pgn: 1: pgc: 000000001BFA02E0
[12:41:05] scan: vts=8, ttn=1, cells=0->2, blocks=0->220, 221 blocks
[12:41:05] scan: checking audio 1
[12:41:05] scan: id=0x80bd, lang=Unknown (AC3), 3cc=und ext=0
[12:41:05] scan: title 14 has 2 chapters
[12:41:05] scan: chap 1 c=0->1, b=0->88 (89), 10000 ms
[12:41:05] scan: chap 2 c=2->2, b=89->220 (132), 467 ms
[12:41:05] scan: aspect = 1.77778
[12:41:05] scan: scanning title 15
[12:41:05] scan: opening IFO for VTS 9
[12:41:05] scan: duration is 00:02:30 (150400 ms)
[12:41:05] pgc_id: 1, pgn: 1: pgc: 000000001BFA02E0
[12:41:05] scan: vts=9, ttn=1, cells=0->1, blocks=132->131, 51019 blocks
[12:41:05] scan: checking audio 1
[12:41:05] scan: id=0x80bd, lang=English (AC3), 3cc=eng ext=0
[12:41:05] scan: title 15 has 2 chapters
[12:41:05] scan: chap 1 c=0->0, b=132->51018 (50887), 149934 ms
[12:41:05] scan: chap 2 c=1->1, b=0->131 (132), 467 ms
[12:41:05] scan: aspect = 1.77778
[12:41:05] scan: scanning title 16
[12:41:05] scan: opening IFO for VTS 9
[12:41:05] scan: duration is 00:02:40 (160166 ms)
[12:41:05] pgc_id: 2, pgn: 1: pgc: 000000001BFA02E0
[12:41:05] scan: vts=9, ttn=2, cells=0->1, blocks=51019->131, 52722 blocks
[12:41:05] scan: checking audio 1
[12:41:05] scan: id=0x80bd, lang=English (AC3), 3cc=eng ext=0
[12:41:05] scan: title 16 has 2 chapters
[12:41:05] scan: chap 1 c=0->0, b=51019->103608 (52590), 159700 ms
[12:41:05] scan: chap 2 c=1->1, b=0->131 (132), 467 ms
[12:41:05] scan: aspect = 1.77778
[12:41:05] scan: scanning title 17
[12:41:05] scan: opening IFO for VTS 9
[12:41:05] scan: duration is 00:02:20 (140800 ms)
[12:41:05] pgc_id: 3, pgn: 1: pgc: 000000001BFA0400
[12:41:05] scan: vts=9, ttn=3, cells=0->1, blocks=103609->131, 47638 blocks
[12:41:05] scan: checking audio 1
[12:41:05] scan: id=0x80bd, lang=English (AC3), 3cc=eng ext=0
[12:41:05] scan: title

RandomEngy wrote Feb 2, 2015 at 11:42 PM

HandBrake and VidCoder don't conflict at all. But trying it in HandBrake can help narrow down whether it's a problem in the HandBrake core or a problem specific to VidCoder.

RandomEngy wrote Feb 2, 2015 at 11:43 PM

(And sadly I don't see anything particularly enlightening in the logs, looks like it's just an unmanaged crash inside the HandBrake core)