VidCoder Keeps Failing to Encode - "FAILED"

Dec 8, 2014 at 2:00 AM
I am an avid fan of VidCoder and have been using it for about a year on my X79 Windows 8.1 Pro machine.

I recently built another system - an X99 rig - with an i7 5960X and two high end GTX-980 GPUs.

I imported my old 'settings.xml' file into VidCoder once everything was setup but now I am not able to render/encode anything!

It is really important for me to be able to use VidCoder because I work with very high resolution video - mainly 4K videos - at both 30FPS and 60FPS.

My videos are edited in Premier Pro and/or Sony Vegas and then I use VidCoder to cut them down to size and maintain the quality. For example, some videos are 150GB and after encoding, they are about 3 - 4 GB.

I tried several videos to encode with VidCoder but they ALL fail!

I don't understand why it's not working - it's a brand new system.

Also, there are two errors in Event Viewer that show the following:
Faulting application name: VidCoderWorker.exe, version: 1.5.29.0, time stamp: 0x547fea3b
Faulting module name: hb.dll, version: 0.0.0.0, time stamp: 0x54728d52
Exception code: 0xc000001d
Fault offset: 0x00000000003ff538
Faulting process id: 0x1184
Faulting application start time: 0x01d01289289f1b2e
Faulting application path: C:\Program Files\VidCoder\VidCoderWorker.exe
Faulting module path: C:\Program Files\VidCoder\hb.dll
Report Id: 9f8e64eb-7e7c-11e4-82e9-10c37ba2a81a
Faulting package full name:
Faulting package-relative application ID:
And also under .NET Runtime:
Application: VidCoderWorker.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c000001d, exception address 000000006F6FF538
Really need help with this as VidCoder is vital for my work.

Appreciate any help in advance.

Thanks.
Coordinator
Dec 8, 2014 at 3:05 AM
Hmm, looks like a crash in the HandBrake core. What happens when you try to encode with the HandBrake GUI?
Dec 8, 2014 at 5:14 AM
Edited Dec 8, 2014 at 5:14 AM
RandomEngy wrote:
Hmm, looks like a crash in the HandBrake core. What happens when you try to encode with the HandBrake GUI?
Thanks for your response.

How do I encode with the Handbrake GUI?

I have only VidCoder installed - don't have Handbrake installed separately if that's what you mean(?).
Coordinator
Dec 8, 2014 at 5:20 AM
Yes you would need to download HandBrake and test with that. It would tell me if the problem is in the HandBrake core or in VidCoder's interface with it.
Dec 15, 2014 at 1:19 AM
RandomEngy wrote:
Yes you would need to download HandBrake and test with that. It would tell me if the problem is in the HandBrake core or in VidCoder's interface with it.
I just downloaded Handbrake and installed it.
;
I am still getting a 'FAILED' message when encoding - I used the same settings as I had with VidCoder.

Checking EventViewer, I saw the following:
Faulting application name: HandBrakeCLI.exe, version: 0.0.0.0, time stamp: 0x54707ab4
Faulting module name: HandBrakeCLI.exe, version: 0.0.0.0, time stamp: 0x54707ab4
Exception code: 0xc0000005
Fault offset: 0x0000000000b9e7d3
Faulting process id: 0x1fe4
Faulting application start time: 0x01d01803f178f78c
Faulting application path: C:\Program Files\Handbrake\HandBrakeCLI.exe
Faulting module path: C:\Program Files\Handbrake\HandBrakeCLI.exe
Report Id: 974629f2-83f7-11e4-830e-10c37ba2a81a
Faulting package full name:
Faulting package-relative application ID:
Not sure what's causing this. Really need help with this.

My computer is otherwise really stable - all games/programs etc. I'm able to render videos in Sony Vegas without issue. Only the encoding keeps failing.
Coordinator
Dec 15, 2014 at 4:10 AM
Sometimes, specific inputs can cause HandBrake to crash. You could report the problem to them and post the HandBrake encode log; they might be able to find and fix a bug.