Very much a newbie

Jan 20, 2015 at 2:59 PM
Love this program. I used it yesterday for the first time and the very first time it worked perfectly. I then tried another movie and did it exactly the same. When finished, it said it was successfully encoded, but when I previewed it the subtitles are not showing. I did it exactly the same as the first - any suggestions as to why it failed?
Jan 20, 2015 at 9:22 PM
What options did you select for the subtitle? Did you burn them in? If they aren't burned in you need to select them in your video player.